Refund Policy

Refund Policy

We value your satisfaction and strive to provide excellent service. Below, you’ll find our refund and return policy for your reference.

30-Day Return Policy

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

Eligibility for Returns To qualify for a return, the item must be:

  • In the same condition as when you received it
  • Unworn or unused
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

To initiate a return, please contact us at sales@quietchurn.com Returns must be sent to:

700 Washington Ave N, Unit 223, Minneapolis, MN 55401, United States

If your return is accepted, we’ll provide a return shipping label along with instructions on sending your package. Items returned without prior authorization will not be accepted.

For any return-related inquiries, contact us at sales@quietchurn.com

Damages and Issues

Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the situation and resolve it.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (food, flowers, plants)
  • Custom or personalized items
  • Personal care products (such as beauty items)
  • Hazardous materials, flammable liquids, or gases

Unfortunately, we do not accept returns on sale items or gift cards.

If you have questions about a specific product, reach out to us for clarification.

Exchanges

The quickest way to get a different item is to return the one you have and place a new order after your return is accepted.

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you may cancel or return your order within 14 days without a reason. Items must be:

  • In the original condition
  • Unworn or unused, with tags
  • In the original packaging
  • Accompanied by a receipt or proof of purchase

Refunds

We will notify you once we’ve received and inspected your return. If the refund is approved, we’ll process it to your original payment method within 10 business days. Please note that bank processing times can vary.

If more than 15 business days have passed since your refund was approved, contact us at contact@quietchurn.com